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Question DetailsAsked on 10/15/2014

I poured two buckets of water back to back in my toilet and now it flushes and fills too high and empties too low?

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2 Answers


I presume this was dirty water you were dumping out. Because it is slow emptying (hence the high bowl fill) and then over-empties, it would seem you have something caught in the gooseneck inside the toilet (the highest point of the drain passage, commonly expressed by a swan or gooseneck curved bulge on the sides of the toilet) that is partly obstructing the outflow, and then acting as a wick to let the water drain over the high point of the passage, resulting in low water level in the bottom of the bowl. Occasionally something floating caught at the high point will do this too.
Commonly caused by paper or hair (takes amazingly litle long hair to do this) or plastic baggie or such hung up there. Several doses of full bucket of soapy water dumped down may clear it out - put a few squirts liquid soap in to add lubrication and help dissolve any paper then fill a bucket with full hot water (like from the tub) then with bucket handy flush the toilet, and as it is flushing use bucket to keep bowl filled to about underside of the rim with the bucket to provide more than usual flushing action. If that does not work after 2-3 times, then needs to be plunged or if that fails, snaked with a closet auger. If flushing will overfill the bowl and you cannot shut inflow off early by pushing the handle back up manually (some will, some don't) then skip the flushing and just use buckets of soapy water till it flushes normally using the bucket. When I say normally I mean vigorous flushing and it can take the water as fast as you can pour without making a mess - will still empty too far because there is no makeup water coming in from the tank to refill the bottom of the bowl - the water that normally trickles into the bowl from under the rim. Then onceit is flowing out well try normal flush and see if solved. I find the buckets of hot soapy water works in about 80-90% of cases - only exceptions are normally where toilet is totally stopped up with essentially zero drainage from bowl, and where foreign object like pill bottle or toy has lodged in the top of the gooseneck and cannot move on because of either size or because it floats very well. On plunging - remember what is causing the blockage jammed going down, so you want to use the plunger (cup type works best for this)to create a reverse suction on the passage, notto forceit in further. Works best with higher water level in bowl, and you slowly compress the plunger in the bottom of the bowl totally covering the exit hole, then sharply pull back to create a suction to pull the blockage back towards the toilet. Should only take 1-4 tries if it is going to work - if does not rapidly drain down after 4 tries then probably need a snake - though with the exception of toys and brushes and plastic bags full of something and shower caps and similar totally foreign blockages, I have NEVER had to use a snake to clear a toilet blockage - buckets or water or plunger always worked for me. Pipe blockages - different story - snake or router is the norm to clear blockages in the sewer pipes themselves.

Answered 6 years ago by LCD



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Answered 6 years ago by Member Services

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