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Question DetailsAsked on 8/14/2015

I am receiving 2 magazines for Angies List. How do I stop one of them?

They 2 magazines both come to the same name and address.

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1 Answer

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Hi,

This is James W. in Member Care. I'm happy to help!

I apologize for any inconvenience. I've located the source of the issue. It looks like you had two active subscriptions at once. One attached to the email you posted this from, and one under a different email address. I have submitted a request to our accounting department to have a pro-rated refund issued on that second account. Please allow 5-7 business days for our accounting team to process that refund. You will continue to log-in using the email address you posted from, as that will remain your active subscription. Keep in mind that our mailing list is scheduled well in advance, so you may receive duplicate copies of the publication one more time. After that, you will only receive one going forward.

If you have any further questions about this, let us know. Answers is a public forum, so I didn't want to go into too much detail about your subscriptions. However, if you would like me to email you that information I can certainly do that. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!

Answered 4 years ago by Member Services




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