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Question DetailsAsked on 3/10/2012

I've been answering questions for a while on here and all of a sudden my account has disappeared. Has anyone else had this problem?

Todd Shell
Todd's Home Services

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4 Answers


Strangely enough I still get notified of new questions in my email but can't log in and do not show up in the list of "Experts."

Answered 8 years ago by Todd Shell


Hello Todd!

Yes, you have been answering for at least as long as I have, for I have selected your answer as the best often enough!

When you say your account disappeared; does that mean you could not log in or your information disappeared when you logged in?

I noticed the last few times when I logged in that it did not take me to the 'normal' screen I was used to seeing and it keeps asking me to complete my profile (or something like that) which it never did before. (I thought it was complete!)

I, too, am getting the email questions but I have to go all the way to the bottom of the new 'home' screen and select the "Angie's Questions" to get to them, when before it would take me straight to them.

Some kind of website update or something, I'm guessing. I hope that is all that is going on with you as well. . .


Answered 8 years ago by Kenny Johnson


Hi, Todd!
I'm sorry for the inconvenience. For whatever reason, your account had been marked/flagged as spam by another user. I was out of the office for a few days and couldn't moderate/unmark/unflag you remotely. Let me know if the issues continue, but I've followed the usual protocol on my end and things *should* be back to normal. :) My email is casandram (at) angieslist (dot) com.

Answered 8 years ago by Cas


Also, Kenny, I'm not sure why you saw an additional screen. I'll look into that. Sorry!

Answered 8 years ago by Cas

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