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Question DetailsAsked on 10/18/2017

Is Newton Group Transfers a legitimate company

Do they have a record of helping people get out of timeshares legally

Do you have the same question? Follow this Question


2 Answers

0
Votes

They "exist" - whether they do a good job for you or not is hard to tell- like pretty much all timeshare liquidation brokers, they have a lot of negative complaints and reviews on the web.


They have a profile on Angies List - for 5 years or more it says, but zero reviews or ratings - that is suspicious, to me.


https://www.angieslist.com/companylis...


Also, their BBB rating (not that that means much) and apparent corporate headquarters is in - where is it - Michigan I think it said, but current advertising is out of Gilbert, AZ - a suburb of Phoenix. Could be they moved, or could be a red flag.


Here is a government warning on that type of company in general FYI -


https://www.consumer.ftc.gov/blog/201...


Here are some previous Angies List questions about the firm FYI - if I were you I would only deal with a company like this through a real estate attorney YOU pick - and of course if in a foreign country to state is going to be a lot more hassle for you than is in a state you live in. Unfortunately, timeshares are almost always in another jurisdiction than where a person lives.


https://answers.angieslist.com/DO-YOU...


https://answers.angieslist.com/How-I-...


https://answers.angieslist.com/How-se...


https://answers.angieslist.com/Is-New...


https://answers.angieslist.com/How-I-...

Answered 2 years ago by LCD

0
Votes

My 80 year old mother signed a contract with the Newton Group in October of 2018. She had made payments each month until all $5277.00 was paid in full by February of 2019, so 4 months worth. I worked alongside my mother for the entire process, so know ALL about dealing with this company. Before signing, I checked reviews from all over and for the most part, they seemed very positive, that’s why we moved forward. We had a very difficult timeshare location in Louisiana with strict rules and laws on top of my father being deceased leaving my mother as 50% owner. So this is why we hired the NG. I do think this is a reputable company, but their lack of communication is where they failed in following through until the end. Yes, I closed the timeshare! The NG was in contact with my mother from October 2018 until mid April 2019 and that was it! In April, Wyndham sent my mother a checklist of information needed in order to transfer the ownership from her back to Wyndham which included probate documents. This is where we had to do all the legwork! My mother and I had to hire two attorneys, one from CO and one from LA, in order to gather the documents needed to transfer ownership. We had NO follow-up communication from the NG from mid April 2019l until the end of October 2019 (6 months) after WE successfully transferred the timeshare in October. In late November, WE left a voicemail with the NG representative letting her know about the closure of the timeshare and asking for half of my mother’s money back. Early December, we received a phone call back from the NG representative stating that she had to talk to her manager about reimbursing my mother half of her money. We had a few phone calls back and forth in the month of December. AND then in January 2020, we receive a notice from NG how they are “working hard to ensure an end to the timeshare and being covered by their 100% guarantee” by retaining their Law Firm to help us out. Remember, we had closed the timeshare ourselves at the end of October, informed them in November, but still received “in progress” information in January. After talking to the manager, he said we broke the contract by reaching out to the timeshare company, but would have to talk to his manager to see about refunding money. We had no choice as we had NO follow up phone calls from the NG since April about how things were going and what our next steps would be after the probate issue. SHE paid them over $5000 with NO follow up. Why should she (at 81) now have to call them to ask about the next step…..we hired them. We didn’t even ask for their 100% guarantee money back, just 50% to be fair. Guess what? We called the top dog ourselves, with no return phone call, and had made a few calls in February to the first manager with NO return phone calls. This is the type of company they are! They totally ripped off my mother of $5277.00. Do NOT proceed with them. It’s cheaper to close it yourself! It takes hours, but can be done! Bottom line-we told them they need to be honest with their customers and up front about the process of probate and working with any timeshare in Louisiana as it’s a difficult state to work with. They agreed that this was all new to them, but DIDN’T do the right thing and at least return half of the money. SHAME ON THEM!!!


Answered 2 days ago by jhays




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