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Question DetailsAsked on 11/14/2014

Just signed up. Having trouble finding services in 47960 zip code which is not my primary address.

Went to your web site, entered zip code 47960 zip code and signed up for membership. Now when entering a search it shows services around my billing address area.

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1 Answer



This is Kelly M. in Member Care. Thanks for your question. I'm happy to help!

It looks like your primary address does not match your market, which is the reason you are experiencing trouble searching. If you only want to use your original address for billing and want to use 47960 for all your searches, you may want to add an address in 47960 to your account. Or you can just update your primary address to an address in the 47960 area; you can do this under "Manage My Account" under the "Account" drop-down menu. If you'd like us to do it for you, you can reach us at and we'll be happy to take care of that for you.

You might be able to remedy the issue yourself by utilizing the Location box at the website. Click on the down-pointing arrow to select the appropriate address. If the address is not on your list of saved locations yet, click on the "Add New Location" option to save the address as one of your favorites.

Again, let us know if you need further help with this. Thanks again, and have a good day!

Answered 6 years ago by Member Services

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