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Question DetailsAsked on 12/2/2015

Kenmore side by side refrigerator will only cool to 30 degrees

have already replaced defrost thermostat and cold control
Kenmore model # 596.58642890

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1 Answer


Because you say won't cool below 30, I am presuming you mean the freezer side, because the reefer side should be around 40.

The defrost thermostat would not apply to this issue unless it was causing continual defrosting - in which case it would be way above 30. The cold control being replaced presumably eliminates that - leaves as likely causes a freezer circulation fan being out (usually is a fan in a vertical shroud or housing on the back wall of the freezer, which blows the sub-freezing air into/around the freezer area to cool it), or the door not closing correctly (misaligned hinge), bad door seal, or something keeping it partly open so you are losing the cold air.

Another possibility - and VERY common - is the evaporator (the coils, usually underneath or at back) are lint-clogged, or the evaporator fan (usually at bottom rear of reefer, inside back panel/cover, about 6-8 inches in diameter with its own motor) has failed or is lint clogged. That is the first thing to check - generally causes reefer to "run" much longer than normal, or even constantly if badly clogged so the coils are not cooling enough to work right.

Here is a prior similar question with responses, which might help - otherwise Appliance Repair - Large is your search the List category for a technician.

Answered 4 years ago by LCD

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