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Question DetailsAsked on 2/22/2017

Lost water to all faucets in the house pressure guage reads 0

I have a well and I lost all water to my faucets and house. I checked my pressure tank and found it has no pressure. I check to see if it lost power but it still has power not sure what else to check

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2 Answers


Usually, at the pumphouse or where the pipe from the pump (be it in-well submersible or above-ground) you will find a drain faucet on the pipes on the "house side" of the pump and usually within a few feet or the pump (or where pipe comes above ground). Open it up and see if water comes out when pump has power (do not leave power on to the pump for any period of time until you find out the source of the problem - so pump does not run dry). If water comes out at good pressure pump is working (unless your pump is well below house elevation, in which case it might just be draining the house and supply piping dry).

You say "it" has power - if you mean the breaker is on, then that is one less thing to check. In addition to the house breaker, check for one at the pump/wellhouse/wellhead - thereis usually one there as well. Of course, if a breaker tripped, probably 95% of the time that means something is wrong in the wiring or in the pump motor - so it should still be checked out even if it restarts apparently OK.

Also - if unlocked outdoor pumphouse or power supply panel at the pump, check the local power switch (on/off) at the pump - some kid may have turned it off as a prank.

With power on to the pump, listen at the pump or at the pipe coming from the well (for submersible pump) and see if you can hear it running - if so, likely well has gone dry or you have a pipe blockage - at the inlet foot valve usually. Do NOT run the pump for more than a very quick test if no water is being pumped by it - and not at all if a surface mounted piston-type pump (usually used only for high-pressure or high-lift situations) because they cannot run dry or stalled without rapid damage.

If pump is not running, then could be a pressure switch problem (some have a TEST or OVERRIDE feature to turn pump on to see if it is a switch failure, but do NOT let it overpressure the system if overriding it - letit run just long enough to see if that is the problem. Otherwise could be dead pump, bad wiring, couple of other less common causes like a stuck backflow valve or foot valve.

Wells and Pumps is the normal Search the List category if you think the pump (as opposed to a plumbing issue) is the problem - which it sounds like in this case. Probably $75-200 (Depending on local labor costs) for a diagnosis - plus whatever repair/replacement is needed.

Answered 3 years ago by LCD



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Answered 3 years ago by Member Services

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