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Question DetailsAsked on 5/19/2017

My 7 year LG refrigerator stopped working on both the fridge and freezer side. Is the compressor dead?

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1 Answer


Possibly - could also be refrigerantleaked out, control issue, overheat or run cycle sensor failed, it is too dirty so it cannot remove the heat effectively (most common cause). if the compressor/fan can be heard running but is not cooling properly, feel at the back of the freezer and at the air vent in the reefer side - if the air is cool or coldish (even if not freezing), compressor is likely OK and the most likely issue of it not cooling enough is the evaporator coils (usually underneath, sometimes on back) are too dirty so it cannot cool properly.

Also - feel at the front of the coils (if underneath) or top (if on back) and feel if there is a goodly air movement over them from the fan at the back - if so, then fan failure is nbot the issue. If not, fan could hve failed, or is clogged up with dust/hair and cannot turn.

Cleaning instructions in Owner's Manual - Appliance Repair - Large is your Search the List category for maintenance/repari tech unless you have an extended warranty, in whcih case call the service number on the warranty.

One other all too common possibility these days if a digital reefer as yours probably is - the control board got confused - unplug for at leat 1 minute then plug back in and see if that solves it. if that is the problem, you should also be seeing an error code on the readout - or flashing light or multi-LED light sequence indicating the error codce (see owners manual for codes).

You could also google for recalls on your model - LG has been having a ton of recalls on design and manufacturing defects in the past year or two.

Answered 3 years ago by LCD

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