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Question DetailsAsked on 12/10/2011

My washer would not start so we called Robert Conard to fix it. He came and I told him same thing as over the phone and charged me $60

Robert Conard of Conard Appliance Services in Daytona Beach, Fl. came to my home to fix my washer after I talked to him on phone and told him my washer did not start. I explained that if I played around with the other dials on the panel that it would sometimes start. He said he would come to fix it. When he came, I repeated what I said on phone and he told me that I would need a new panel and the cost would be $365. A new washer only cost $500. So I bought a new one. Mr. Conard wanted only his name on the check because he wanted to not pay income taxes on money, I suppose.
He never looked at washer and charged me $60. What a rip off.

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1 Answer


He came on a service call ($60 charge, presumably) and told you what it would cost to repair it, and you decided to replace the unit instead - so why should he not get paid for coming out ? But I agree, with him not opening the panel up and checking out the connections and switches/boards and such, he did not do much of a job.

If this was an electronic unit, I would think he could have at leaat looked for a loose connection/broken wire causing intermittent operation.

If a non-electronic unit, then he should have been able to check for loose connections or broken wires, and fiddled with the various switches to see which one was the problem - assuming it was a switch rather than motor problem, about $150-250 would normally have fixed it, I would say.

I would say you definitely owe the $60 - but a truthful Review on Angies List, Yelp, etc would probably not be amiss either.

Answered 2 years ago by LCD

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