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Question DetailsAsked on 8/29/2016

Our track lighting doesn't work in sections.

We installed track lighting and got a few things turned around before we figured it out. Now our junction box wont work if it is directly in the center, we have to move it out little by little until it works... but now the cover won't fit on. Is it possible we burnt out the copper as we were trying to figure everything out?
Also, two of our bulbs are out altogether now. This happened days after installing everything.

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2 Answers



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Answered 4 years ago by Member Services


Track lighting these days is generally trash - especially the asian made and cheaper lines. - too light duty on the contact metal, plastic where connectors should be metal, shoddy design, etc.

I am not clear on the junction box issue - but if you are having to wiggle it or push it around to make it work, you have a very iffy connection which could overheat and cause a fire. And yes having it making bad contact initially or having problems getting it connected can damage the fine wire or metal power strips in the track. If by shifting it around you mean having to move it on the junction box in the ceiling, rather than shifting the junction head along the track, sounds more like bad wiring - a loose wire in a wire nut say.

The two bulbs out, assuming you have swapped the other working bulbs in to be sure it is the fixture/track and not just a burned out bulb (especially if halogen and you may have accidentally touched the bulbs with bare fingers in the installation), generally means either the light head is not properly socketed into the track, or that section of track (if all the head in that section) has a bad connection at the junction.

My recommandation - though you are not going to like this - take it back down, carefully inspect all contacts with magnifying glass to be sure you do not have damaged contacts, replace any visibly damaged components, assemble and try it out on the floor and test it.

Being very careful about the live pigtails where you connect a stripped extension cord piece (plug on one end, bare wires on the other to be wire-nutted to the leads from the light unit) or a piece of romex to reach from the junction box to the floor - and be sure you use three-wire wiring, not two - so you have a ground on it while testing, and don't touch while live. Obviously, if not comfortable doing this type of electrical testing then I would either replace entire unit or have an electrician do it.

Here is a link to another somewhat similar track light question with answers which might or might not help too -

Answered 4 years ago by LCD

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