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Question DetailsAsked on 12/11/2013

Rate Ecowater Systems for residential water treatment.

We have very hard water in our new home in San Diego north county ( 17 grains) There has been no water softener for the last year. We are deciding between Ecowater Systems and a less expensive system. Have you had experience with Ecowater Systems? Or do you highly recommend any other water softener?

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Their softener works just as well as any other salt type system. But I don't think it is the superior system they claim it is. I,ve been using their system for seven years. But, they manipulated an antquated local building code (Brentwood, CA.) to force me and others to have to buy two softener tanks and two control systems. We had to spend almost $3,000. Then they charge $180 every time something breaks. The plastic valves seamed to break a couple of times a year. And, they wanted to come out every three months to "maintain" the system. I called recently to find out what they would charge to replace the resin and they gave me a price of $500. That's just for one tank! (since the install we we able to remove one of the tanks as the city updated their code). If you read Yelp you will see some very bad feedback. They are based here in Brentwood, CA. and everyone I talk to in town who uses them has the same complaints. They have actually started a new plumbing company that is at the same address but is not listed with an address on Yelp or in their ads. And guess what softener the plumbing company installes? It is abvious this is a ploy to fool people who read yelp and other similar sites into thinking they are using a different company.


If you check consumer reports, you will see GE, Culligan, and others are highly rated. Ecowater is not even in the top 10 to my knowledge.

Source: Lawrence

Answered 5 years ago by BigtimeDIYer




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