Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 9/15/2013

Refrigerator is 10 years old, the area where cold air from freezer to refrigerator section freezes up.

When these areas are not frozen water drips in refrig section and there is never any water in pan underneath. Can this be fixed

Do you have the same question? Follow this Question

3 Answers


There are just too many ways reefers are configured, but likely either your drain tube is frozen up, or plugged. An Appliance Repairman can solve this. Assuming the food in your freezer is still staying frozen, probably blocked drain tube.

If you want to try defrosting first, use the manual defrost instructions in your owners manual (download from manufacturer website if you don't have it).

Answered 6 years ago by LCD


There is a heating element that goes through a cycle to keep frost from forming. The heating element or the cycling switch may be bad. You need to get an appliance repairman to come and check it out. You can buy a little time if you want to empty the freezer section and let it defrost while you keep things in an ice chest. I have an old upright freezer in the basement that I periodically have to do this to. Since it is rarely opened it needs it about twice a year. I can not get the heaters anymore and it is not much worse than the old manual defrost units.

Answered 6 years ago by ContractorDon


My guess is that you have a Whirlpool refrigerator, top-freezer model. It may say Kenmore or Roper but made by Whirlpool. This refrigerator does what you explained in your question. It drips water into the refrigerator section until the vents ice over and then you lose your cooling in the refrigerator section. Happens all the time. The defrost drain in the freezer gets clogged or just ices up so the water has no where else to go when it goes through a defrost cycle. Some appliance repair companies remove the ice, clean & flush out the drain. That will solve your problem for now but there's a good chance it will reoccur. I go one step further to help eliminate the problem from reoccurring. I adjust the defrost heater so that it's closer to the drain and add a copper wire heat exchanger looped around the heater and into the drain. This keeps heat on the drain during defrost making it very hard to freeze over again. I wouldn't recommend you doing this yourself. Call an honest appliance repair service. We charge 85.00 total for this job.

-Bob Meadows/B&D Appliance Repair Service/Palmdale, CA

Answered 6 years ago by Bob Meadows

Related Questions

Terms Of Use
Privacy Policy