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Question DetailsAsked on 6/2/2014

Refund annual fee.

I opened an account and charged my checking account when I lived in Savannah a year ago. We since moved and closed out my checking account. The bank is telling me I have to go through you to refund the monies as they let the charge go through under the closed account and now there is a $12 overdraft. I would like this charge refunded.

We recently closed the Angie's account after realizing it was still open. The Bank is Capital One and the account is xxxxxxxxx. Please let me know when the refund will go through.

Kristin and Susan Ahonen

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1 Answer


Hello, this is Kiel from Angie's list. I apologize for the frustration. For changes such as this, you will want to contact our call center at 1-888-944-5478.

Call center hours:

Mon-Fri: 8:30am – 8:15pm ET
Sat: 8:30am – 3:00pm ET

Thanks so much!

Answered 6 years ago by KielH

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