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Question DetailsAsked on 7/8/2013

Repair of a bad blower motor

Hello,

My AC stopped working. I had one company come out who had an A rating. They charged $45 for the diagnosis, and told me that I have a bad blower motor in my Trane XE60 furnace. They want $1500 to fix it.

I started calling around other A-rated companies to get another quote. I figured that I have the information on what needs to be done, and just can get other quotes. Nope. They all demand to come out and diagnose, and they all want over $100.

I got the model number for the unit, and searched for a blower motor for it. I found 2 suppliers, each of whom had the part for around $275.

Now I'm still calling HVAC companies, telling them they can have my business if they will tell me, on the phone, what they will charge for this unit, installed. So far, no one will tell me.

Any advice? This is a very frustrating exercise.

Kevin
Basking Ridge, NJ

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4 Answers

0
Votes

I think that a "standard" motor, so the estimate does sound high.


They do need to confirm that it's failed, before ordering a new motor. The blower fan, may also need to be replaced, again they need to see it.


Check their websites, some may offer free second opinions, that the person on the phone failed to mention. Also check for coupons, and on Angie's List for coupons.


Try asking to speak to management and explain your concerns, they likely work out something with you. We offer free second opinions , for situations just like yours.

Source: www.bayareacool.com

Answered 6 years ago by bayareacool

0
Votes

This may anger some service providers but I don't really care. $1500 to replace a blower motor is outrageous. My price would be around $500 - $600 . depending on the price of the blower, It should take a qualified pro no more than 1.5 hrs to do the job.

Source: Goldys HVAC Service on Angies List

Answered 6 years ago by Waters65

0
Votes

I can sympathasize with you, and agree with the other comments to date - however, I can see from the HVAC company's standpoint too. All too often, they give a price for a specific repair that the homeowner thinks is the problem (i.e. the fan is not running so it must be the fan went bad), then when they get out there that turns out not to be the problem or maybe not the whole problem, then the howeowner gets mad and accuses them of padding the bill because they say it needs more work or parts, or they have to go back to the shop or parts distributor to get a different part they did not bring with them becasue the owner was sure they knew what part it is. This is particular common if the homeowner makes arrangements for them to get in but is not there to show them the problem and discuss it in person.

From a quick installation manual scan, it appears the XE60 came in two variations - a dual-stage firing, variable fan speed variation, and a single speed fan draft induced variable output variation. Both of these use 2 or more circuit boards to control the firing cycle, the gas flow, and the fan speed - and the direct vent variation also has a flue exhaust fan in addition to your forced air duct fan. VERY commonly, when a fan fails to turn, it is not a failed fan - it is a thermostat, safety cutout, or circuit board problem - so I would guess that is why they are reluctant to give you a price over the phone, and any who do will probably quote replacement of the fan and motor, and all related cutouts sensors and boards - commonly a $1-2,000 job if all are actually needed OF course, an honest repairman will only replace the parts needed, though some manufacturers are now selling only package repair kits with multiplel parts in the kit which you may or may not need - though usually not th very expensive parts like circuit boards or controllers.

Unfortunately, the days of a simple on-off thermostat with a standing pilot and a one-stage on-off fan are gone - replaced by fancy electronics that are hgihly failure prone, and are designed so if any one item fails to work perfectly the whole system goes down, and they are made so diagnosis and repair are almost impossible - commonly the only viable solution is to start replacing components till you find the one that failed.

This is where having a contractor (especially for HVAC, electrical, plumbing, appliance repair) who you have worked with before and trust to be fair and reasonable while still making enough to keep themseles in business, is worth their weight in gold. IF you don't have one, all you can do is get recommendations from friends and neighbors, or Search the List for local HVAC contractors in your area with excellent ratings and reviews, which is the same philosophy.

One other problem you might be getting into, is if you are in the current ice box zone, many contractors will not fight with a circuit board or sensor problem when they are backlogged for days or weeks of work in a cold snap - they will slap in new sensors and boards and get it working and get onto the next job in an hour or two rather than fight with it for hours to find the specific problem, leaving other customers to freeze. C'est La vie (That's Life), but some fairness to that approach too.

As one or more of the other comments said - if it truly is a failed blower motor, then around $100-250 is normal motor price range, plus $150-300 or so labor depending on how hard it is to get at. If fan blades are damaged or unbalanced, sensors or circuit boards shorted when the fan died, etc - then price starts going up pretty fast.

IF I were in your shoes, I would call the one back that gave the diagnosis and ask if it is the blower motor only, or the motor and sensors and controller board they are looking at replacing - and if they will be replacing all out of hand, or only the parts actually defective. If good and reasonable sounding responses, you might want to go with them - if sounds like the $1500 is a flat price then I would see about getting a more price-friendly contractor.

One other reason for contractorsnot wanting to give you a price over the phone - by calling around and asking for a price for a specific repair on the phone, it is obvious you got one quote and are now price shopping, and many contractors just don't want to deal with the customer who is a nit picky (not saying that you are, but that might be the appearance) price shopper, and that is not the type of customer they want as a repeat customer, so they blow you off.

Sorry about your problem, and hope you are able to get a successful resolution.

Answered 5 years ago by LCD

0
Votes

I have had my Trane since my house was built 25 years ago. Never a freon leak (scam by most repair personel)
With that said, I have repaired every other issue myself. The internet covers every kind of repair and every single board, capasitor, contacts thermostatBlower motor and so on are simple scew and bolt jobs with ...SAFETY IN MIND>
Think about that...25 years I have spent around 500.00 for all issues ever by using my brain, internet, eyes and hands and more importantly keeping strangers away from my system.

Answered 3 years ago by Bomax




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