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Question DetailsAsked on 2/21/2018

Repair hot line from transformer to house wire is underground

Illuminating company was out and said it is my responsibility from the transformer to the house. Right now I am running my house of a generator since I only have half power to the house.

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1 Answer


Assuming they are correct (commonly their responsibility goes to the incoming side of the meter box) - should be able to confirm that on their website or state regulatory commission website, because some hard-up for cash utilities lie through their teeth about that.

Since half your house is out, you have lost one side of the 220/240V feed, which is actually two 110/120V lines and a common (and usually a ground) wires.

Assuming your responsibility, call an electrician to check out the connections - could just be a broken lug or bad splice or such, or a tripped half of the main breaker (sometimes one will trip and not trip the other side).

For repair - ballpark numbers, generally a few hundred range if a loose connection or lug problem or failed master breaker, more like $500-700 if the drop wire from a weatherhead to the meter (overhead service) needs replacement. If the service drop (wire from the transformer) is the problem, then commonly a few hundred for the utility to disconnect and later reconnect the service line at the transformer, and around $5/LF commonly to replace the service drop wire if needed (that is unusual unless damaged or over about 50-70 years old) for overhead wire, more like $7-15/LF for underground depending on accessibility for a backhoeor if a low-profile trencher is needed, burial depth required, and whether there are things like decks or such which have to be moved or it has to be run underneath.

Here is a previous question with answers on typical costs to replace a service drop:

Answered 2 years ago by LCD

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