Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 2/4/2016

Rubber hose in furnace torn causing leaking

Rubber hose in furnace leading condensation to PVC is torn and allegedly causing the leaking from the furnace. Our home warranty covers leaking in the furnace but excludes "flues, venting, chimneys, and exhaust lines". They claim the rubber hose falls into this exclusion and will not pay. Can anyone tell me if they are right?

Do you have the same question? Follow this Question

1 Answer


This presumably is a minimal charge item - minimum trip charge plus about $10 maybe for the hose, so not a big $ item.

Since they called out "flues, venting, chimneys, and exhaust lines" which all relate to the combustion gas discharge system, but presumably said nothing about drain lines or ducts then I would say they are all wet - so to speak. That assumes your A/C system is covered - because that drain line, assuming you mean from the evaporator coil drip pan to sewer line, is actually part of the A/C system like the coil, not the furnace.

If you mean the drain line from an in-duct humidifier/dehumidifier, then unless that unit is specifically excluded then I would still say it should be included in the coverage.

Though of course getting them to cover it is another thing - from all I have seen and heard (both home and aftermarket non-OEM csr warrenties), they are in the business of selling policies with no intention of covering what a reasonable person would expect to be covered. Their modus operandi seems to be to first deny coverage for the item, then say that is a deductible item - and pay only as a last resort. They seem to only respond to very squeeky wheels - commonly takes contact by an attorney (not worth it in this case) or a consumer fraud agency to get them to fork over what they should cover.

Answered 4 years ago by LCD

Related Questions

Terms Of Use
Privacy Policy