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Question DetailsAsked on 1/26/2017

Scheduled a comode to be replaced and in the course of the installation, the flange was found to be cracked.

They left the comode off and came back after the weekend and in the course of about 1 1/2 hours, had the flange replaced and the comode reinstalled. Total charges including new hose and wax seal, $818.00. Somehow this seems out of line. Would like your opinion

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1 Answer


My opinion - wax seal and new water flex hose typically about $5-10 each - so say $20-40 parts including a very liberal contractor markup. Assuming 1/2 hour max toilet removal and 1-1/2 flange repair and replace toilet, that is 2 hours - at from $75-300/hour around the country but normally about $125-200/hr in all but very cheap labor areas and a very few high-priced large city ritzy areas. So, with one plumber - maybe $270-440 complete would be my guess.

However - you said "they" so if a plumber and helper or two plumbers max (assuming they were both there both days) MAYBE $520-840 complete. That $818 number is real close to my $20 parts and $200/manhour for two men for two hours = $820 number, so thatmight be how they arrived at it.

My guess - you are in NYC or Beantown or similar high-priced area with strong union control so they send out two plumbers for almost all work - hence you are paying double what you should for this type work, because replacing a flange is rarely a two-man job unless it calls for digging up concrete.

I would find out (anonymous call maybe from a phone that is not yours so they don't know it is you calling - of have a friend call ?) what their hourly billing rate is for 1 and 2 men - that would tell you whether their charge is in line with their normal rates or not, because certainly this is in the twice what I would expect range for that amount of hours of work.

Answered 3 years ago by LCD

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