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Question DetailsAsked on 5/29/2011

Shouldn't my plumber clean up sewage in basement after he snaked drain?

Yesterday we had a plumber come to unclog a septic drain at our house. The clog was found to be in the house (in the basement). While the line was open and being snaked there was a fair amount of sewage water that backed up into the basement. we have a sump pump, so some of the water drained into the that. However, there was quite a bit of septic water that was left puddled on the floor, along with the other sludge that the snake brought up. The plumber then left with all the standing water and sludge all over. There was also a large splash of sludge across the wall above where clean out entrance was. My question is should he have made some effort to remove the water that was sloshed out by the pump? My husband thinks that he should have at least used a wet dry vac to pick up the worst of the water. I know the cleaning and sanatizing was our responsibility, but I was disgusted with how much septic water was left all over.

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8 Answers


Did the plumber fix the problem. I knew a plumber once in an institutional setting and he WOULD NOT clean up after a job like this. (me, I'll clean up; it all pays the same). There are also customers who would object to paying a plumber $xxx an hour to mop the floor. Go buy yourself a shop vac and get over it.

Answered 9 years ago by harry


Had you read the message we already cleaned the mess. It was a high flat fee for a short job.

You sound very hostile, about a simple question.

Answered 9 years ago by edoh


Did you agree to flat fee? If you did, the plumber went over that flat fee price? If not, you cannot say "it was a high flat fee short job", he gave you a flat fee, i'm sure you were more than happy with. Don't put down the flat fee, it save you plenty of money. If he charged you hourly, garanteed he would've cleaned up, sanitized, and had to run out for parts during the process, costing you much more. As for waste coming out of the cleanout, sounds like it was a bad clogg, and there was no stopping the mess. unless you opened the sewer or septic tank and snake there. But we don't live in a perfect world, and i was not present. So leaving a mess, could'nt tell you, maybe you said you would clean to save money?

Answered 9 years ago by balboa


It seems that the Plumber did his job, after all it was a flat fee. But what a professional should have done was at least asked if you had a bucket or something to clean it up with. Or being a plumber he should have had something to clean it up with, it would only make for better business. The plumber could of been very busy that day, or had some type of family issue that required he get done fast on that particular day. The point is, it would have been nice for him to clean the mess, but unless it was in a contract, then he is not obligated to. In my experience people are willing to clean up or cut certain nice-ety's in order to save money. It could have been a number of things, If he did the job, and it has worked fine since, then I would most likely rate him as an A, but in a future note put ask about cleanup if desired. Thanks, there are always two sides, and I would've at least attempted to clean a little. [:^)]It could have been a bigger mess, that he cleaned up all except what you saw left. I wouldn't judge him on something you didn't ask him about.[:$]

Answered 9 years ago by SaintContracting*com


I have just faced this situation!!! I had literally an inch thick of sewerage left in my bathroom. And I'm just a renter! My house is rancid:(. He clearly saw I'm home alone with a 1 and 2 year old and can't clean it myself, and certainly can't use it. I'm not saying he had to clean it himself, but professionalism implies that he could have at least told me in advance that he was leaving it in this condition so I could have a cleaning service scheduled. It is disgusting. I've only lived here a few weeks so there is no way I personally caused this filthy and awful mess:(((((

Answered 5 years ago by Cydmi


My main pipe backed up and I called my plumer. I'v used him on many occasions, he has a key to my rental property in case of emergencies. My plumber cleaned the back up pill even after I told him not to worry about it. So he would definitely clean up a mess he made. Ofcourse I do pay him good, but that because he is very reliable. I would use a new plumber next time. Good luck finding a good one.

Answered 5 years ago by Thomp


Did a call yesterday 135 to get clog and that's all it would have been if they had an out side clean out but they didn't so 45 min to drain water out then three hr clean up just to find out sump pump is locked up so 80 for sumpump it end up being 500 dollars it cost four hundred to put in an out side clean up 1000 this year on this one house as a plumber I don't really care to play in your crap anymore than u want to play in your crap plus I have to go by cleaning products so moral of the story if u don't have an outside clean out get one it will save u money as far as being mad at the plumber finding out the clean out is in the basement is usually a surprise to use and we don't like to make a mess any more than u like have it but every grips when there bill is 300 more than they thought it would b expecially the land Lord in some places that's one more than rent

Answered 3 years ago by Jimmyhimal


Not to mention since most of us don't carry a hasmat suit it puts us at risk at getting hepatitis

Answered 3 years ago by Jimmyhimal

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