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Question DetailsAsked on 9/19/2017

The contractor refuses to hand over license,Insuranc or bond Info What do I do?

Contractor damage the frame in my bedroom closet and wen I called he became angry and hung up on me.
I can't get his information. What do I do? I have photos to back up my claim.

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2 Answers


Hello Cassi,

Thank you for reaching out. Angie's List offers a Complaint Resolution Process to assist with issues like this for our Gold level members. For more details, please reach out to us at Most contractors will have their licensing information on their State's Licensing Board. Insurance information is self-attested on our site and we would not have access to this information.


Iann M

Answered 3 years ago by Member Services


Those proofs of bonding, insurance, etc - copies of certificates from the issuing companies, verified by you by phone, should be part of the contracting process - after you select the prospective contractor but before signing the contract, so you hae them in hand before signing.

You could contact the city/county licensing department to see if he had to file them to get his license (contractor or business license). Otherwise, some states require filing that information with the state licensing agency (assuming the type of work done required a professional license - which if a handyman is not the case in many or most states) - others will require it be filed if someone like you complains about the contractor not providing it on demand.

If you gopt this contractor through Angies List and are a Gold Angies List member then member services might be able to help you, either in getting the info or in coverage by the Angies List guarantee program.

Answered 3 years ago by LCD

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