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Question DetailsAsked on 1/4/2012

There is a contractor that did a roof replacement for me back in May.He finally contacted me in Sept. Job still not done. What do I do??

I've called his home phone and get voice mail, I've called his cell and only
get voice mail. I've even sent him an email. He did stop by in Sept. when he was visiting his father-in-law near my house and said he would back
the following Monday. Haven't seen or heard from him since and I would like my sky light shade that he and a member of his crew said they knew
how to install, finished as agreed.
This is Lighthouse Construction Services from LaPorte, IN..Owned by
Ken Mossman.
I have already bought the parts to replace the ones He and his employee
butchered and Ken said he would pay for and install.
It's been 6 months and it's time to get this job done.
Is there anything Angie's List can do to help with this problem?

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2 Answers


Did you pay yet? Is this person a roofing contractor or just some handy man general contractor guy who thought he install a roof? Did you have a written agreement for the work including the installation of the shade?

If you have not yet paid, send a letter stating you will hire someone else to do the work and deduct from his balance due what ever you pay the new contractor. Also inform him in this letter that if he doesn't complete the work you will report his company to Angies List, the better business bureau as well as the states Attorney General office.

If you have already paid which I suspect is the case, get a written estimate from at least one legitimate and capable contractor. Write a letter stating that he has 10 days to install the shade in a workman like manner or you will be forced to file a claim for the repair cost as well as legal fees and court costs.

Your letter should be sent certified in either case.

I've installed these shades, it's a pretty basic installation and I am unsure how one could buther the shade.


Answered 8 years ago by ReliableAmericanRoof


I'm sorry to hear you've had such a bad experience! If you're an Angie's List member, you can initiate the Complaint Resolution service and we'll step in to mediate. To begin, just submit a report on your experience so far. A negative report will prompt us to ask you additional questions, including whether you'd like our Complaint Resolution team to step in. Let us know you're interested, and we'll be happy to help as best we can.

Answered 8 years ago by Cas

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