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Question DetailsAsked on 6/29/2012

WILL THE COMPANY KNOW THE REVIEWERS IDENTITY?

DOES THE COMPANY BEING REVIEWED KNOW WHO LEAVES A COMMENT?

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3 Answers

0
Votes

As a service provider, I can see the names of people that submit reports for my company.

Answered 8 years ago by Sit4Pet

0
Votes

To ensure the integrity of our reviews, Angie's List does not allow fully anonymous
reporting. Members provide us contact information when joining our
service and so we know who people are when submitting feedback.

Answered 8 years ago by JP

0
Votes

It's quite curious that the service provider says one thing, and the Angie's List representative says something that seems to be quite different. Perhaps the service provider is seeing a name but it's not the person's real name. Otherwise, it would seem that Angie's List is not being very forthcoming about this issue.

Even if Angie's List isn't identifying the customer's real name, the service provider might be able to determine who the customer is based on the details provided in the review. However, the possibility that Angie's List isn't being straightforward about this issue is likely to concern any Angie's List member who might consider providing a negative review, and THAT should concern all Angie's List customers.

Answered 8 years ago by Peter Piper




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