Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 12/28/2011

We have purchased avery expensive wall tile 4x4 hand crafted some of the tiles do not lay flat its like they are slightly cupped is this

normal. the tile maker is sonoma. tried to contact them no response

Do you have the same question? Follow this Question

2 Answers


Its a sad fact that its becoming so hard to find a quality tile product or supplier. 80% of tile now is manufactured in China. To avoid your current problem, your best bet is an Italian porcelain or any real stone. Even though the TCNA categorizes porcelain as a ceramic tile, it is a better product. When ceramic tile is fired in mass production it will cup in or out pending on how it was laid. With the porcelain as of lately it has had a higher glass content which minimizes the cupping of the tile. As a general contractor who does a lot of bathrooms and kitchens, the quality of the tile is most important. There is still some tile that is worth buying. You should look at Emser tile, they are the only company we do business with. If you really want to see the quality of tile your getting run a framing square across the face both vertically and horizontally, and the corners. You will be very surprised, if not mad, based on the dollar amount paid for the tile.

Answered 8 years ago by KP


For hand crafted tile this is very common. As KP said above Italian porcelain or natural stone is your best best for the best surface on a durable tile but you'll have to pay for it. A good tile contractor should be used to the cupping and can still work with it to make it as unnoticable as possible, tossing the one's that are beyond "acceptable." You'll have to buy extra and return the worst of the order that your contractor deems unusable.

Answered 8 years ago by Todd's Home Services

Related Questions

Terms Of Use
Privacy Policy