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Question DetailsAsked on 8/18/2015

What to do with Contractor that is dragging out job and will not return my materials.

I hired a restoration company to restore (3) of my windows. The contractor took the windows out of my house exactly 1 year ago for what was suspposed to be a 10 week turn around. He has made repeated promises of when he will return the windows but has not followed through on any of them. All I want is for him to return my windows as they are right now and cut ties with him. However, he refuses to give the windows back to me. I didn't want to involve police or legal action but at this point I don't know what other options I have.

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Voted Best Answer

A one last call offering a settlement and or a threat. you can contact the BBB and register a complaint against them and also the department of consumer affairs where his license is issued, I am certain they dont want the complaints so to treaten to do so should motivate them. oh and by the way, you could also write a bad review about them on angies list.

Answered 4 years ago by the new window man


Guess I don't have to tell you that you have let this go WAYYYYY too long.

A certified return receipt letter demanding return of the windows and refund of any payment you made would be the first step. Then, a claim against his bonding company, or if none his insurance company forthe replacement cost of the windows. Don't be surprised if it turns out they botched the job and destroyed the windows, or they have been lost, or that he is going out of business (bankrupt ?). Or if this was a general restoration company, maybe they were sent to w windowe restoration company and lost in shipment or that company went out of business.

Filing a theft claim with police would be another, stronger action.

When all is said and done, sounds like time for an appropriate review on AL and maybe BBB,, and maybe a complaint with the state licensing board if a licensed contractor.

Answered 4 years ago by LCD

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