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Question DetailsAsked on 8/29/2015

What can I do about a contractor that has gone way over the projected date of completion?

Over a year ago, we signed a contract for an outdoor project with the promise it would be completed before winter. It was late getting started then winter caused the project to stop. We were not happy with this but could appreciate that fact that they needed to stop for the job to be done right.

The following April I began contacting them, asking when they were going to finish the job. They did not return until mid June, working only a couple of days at a time.

It is now the end of August and we have gone past the 1 year anniversary of the signing of our contract. We paid 1/3 of the cost at the signing and 1/3 at the start of the project so we still have 1/3 of the cost in our possession.

They originally stated that the project would take 6-8 weeks from start to finish. What can we do when the contract states " project will be completed in a timely manner" but it obviously is not.

We are located in New York state if that matters.


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1 Answer


OMG... I am waiting with bated breath for a good answer. I hired a kitchen contractor who I knew and had done some small jobs for me in the past. I paid nearly $14000 for cabinets last September 2014. The old kitchen was removed in October and the cabinets were delivered with no one to accept them so they were put in cold garage. I'm in NYS too.

It was freezing in Dec and I begged for them to come and put them inside. Finally showed up and shoved them all in my dining room instead of in empty kitchen. October, November, December, Jan. 2015, nothing. Kept putting me off. Finally started kitchen in March and worked one or two days and then left for another job. After that, it was show up on a Monday, gone by Tuesday all through Spring and Summer. Now it is September again and 11 months since I paid in full for cabinets. I have had to go and pay for all my own appliances, a nightmare as she mis-measured the wall and no fridge would fit so I lost 6" off my doorway and still only fit a 33" fridge. They never put up adequate plastic so half the house is covered in dust and sheetrock. I opened a lower drawer and behind the drawer and all others is sheetrock and sawdust. When she started the job, I asked for the contract to sign. I had already paid for the cabinets when she told me she ran over her computer so couldnt get me a contract. I am in such trouble. Now she sent me a final bill ( the cost originally was $40K and she told me that included EVERYTHING.) A final bill of another 7,000 is what she says I owe for extras and materials. Materials? a pantry cost was given but apparently didnt include shelving. A broom closet didnt include a shelf or hooks for brooms.... I am in awe that I have been so 'taken' by someone I thought was nice and a good kitchen installer. What do I do?

Source: hell

Answered 5 years ago by angelwynd7

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