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Question DetailsAsked on 5/3/2015

What can I use to get the film off new engineered wood flooring from the wood sealant in the end joints?

We had engineered wood flooring installed. After installation, the end joints were filled with wood sealant. In wiping it, the contractor seems to have wiped it everywhere. It has left a dull film around the joint areas and anywhere he wiped. It doesn't just come up with a couple of moppings as he indicated. Is there anything I can use to help remove the film in those areas or do I just continue to get down on my hands and knees and try to scrub it with a wet cloth? :(

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1 Answer


You call him back and have him make it right - and might consider stopping payment on credit card or check if just paid. He should NOT have left this for you to clean up. I do not know what kind of joint sealer you are talking about - an engineered or laminate floor should not need a joint sealear - the joints should fit together tightly and not have any room for sealer, so it sounds like he failed to tap the boards together end-to-end as he worked.

And I can't help but feel that any sealer he put on probably ruined the finish on the flooring, or at least (between the sealer and the solvent to remove it) will likely pull or haze the finish, so I would not be surprised if a total redo (not by same guy) is in order - which would require a full refund, or going after his bond to get it done right. Basically, if the sealer is going to work it cannot be water-based, so if it got on the board surfaces, getting it off will require abrasion or chemical solution, both of which are most likely to cause serious damage to the finished surface.

Unfortunately, if the floor might get wet, don't use laminate unless it is made of totally waterproof mateials - ALL plastic, in which case it does not need a joint sealer anyway. And, joint sealer have been demonstrated not to work unless the entire hjoint is sealed - meaning glued during assembly. Otheerwise, and liquid either runs into the joint after a short time, or saturates the laminate at the top of the joint and caused swelling or delamination there anyway. THe only way to (partly) beat that issue is to use an "unfinished" laminate, awhich has the protective silicone or urethane based coating over the "print" layer, then you finish similar to how you would a solid wood floor - over the entire floor including the joints, all at one time.

Answered 5 years ago by LCD

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