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Question DetailsAsked on 3/7/2018

What does an emergancy call from a plumber cost

Sump pump replacement

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1 Answer


I hae never heard of a vendor charging more for parts on emergency calls - but night/weekend/holiday callouts commonly are billed out at 100% increase on labor charges - so the minimum service call also commonly doubles, from the roughly $75-350 range (usually around $100-150 in most areas) to more like $200-300 in most areas on off-hours.

Some break it down more and charge 50% more on Saturdays, 100% more night/Sunday, and 200% more on Holidays, or some variation on that.

Some also charge the increased rate (commonly double-time) for emergency calls which disrupt their normal schedule - say if they can fit you into their normal schedule in 4 days but you need it done today. In that case, they may come during regular work hours but charge the increased rate because they are assuming the plumber will have to work overtime on one of the other customer's job who were originally scheduled for (and will be billed) at regular rates.

If when you call you are able to give the info off the nameplate - brand, model number, horsepower, GPM rated flow rate, diameter of outlet pipe, whether a squat one sitting down in the sump or a tall standup one with the motor well above floor level (better in most cases) he may be able to bring a replacement one with him, possibly saving you the cost of him making a trip back to the shop or to a store to buy one after he looks at yours.

Normal labor time to replace an existing sump pump - sometimes as little as an hour, generally I would alllow 1.5-2 hours because properly the sump should be mucked out to remove sediment in the process while the pump is out, and a couple of cycles of testing so hard to get all that and the replacement done in an hour.

Answered 2 years ago by LCD

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