Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 ahowell 95
6 KnowledgeBase 95
7 skbloom 80
8 Guest_98024861 70
9 Guest_9311297 70
10 Guest_9400529 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 5/11/2017

What is the labor cost of exchanging the water filter in the pump ss4 epe-316l

I saw the bill for the 850$! For exchanging the filter in the pump ss4 epe-316l in my home. Meantime the 4 pack of filters on amazon to this model cost without any sale 59$. Unless there are some miracle filters which cost 10 times least. Im ignorant in this field. Please help me. I need to find out if i just got ripped off

Do you have the same question? Follow this Question

Voted Best Answer

That part number is an AquaPure water filter unit number, not a pump that I could find - and pumps do not have integral filters - if a filter is needed it is put in-line as a separate unit, as yours undoubtedly is.

Yeah - I would say you were ripped off big time. Filter cartridges - there are several types (different filtration opening size and the filter and carbon filters of which your unit appears to take one of each) but all run about $3-6 each in 2 to 6 packs - I looked on Amazon and did not find the $59 ones - must have been a 10 or 20 pack I would guess.

Hate to say it, but the filter replacement is a DIY job so even if you use a plumber or handyman to do it should cost only minimum service visit charge of typically $50-100 for handyman or $75-300 (usually around $150 plus or minus) for plumber, plus maybe their price of maybe $10 each for the filters if you did not buy them yourself.

Here is a link to where you can download the installation and operating manual (at lower left of page, downloads as a PDF file to your desktop) which has procedure to change the filters and clean the filter cavity and posts if needed. Just be sure to shut the inlet valve and drain it down before opening the top, and when turning it back on keep an eye on it to be sure you got the top sealed on right so you don't walk away with it leaking on you.

I would call him back and tell him you noticed an error on the bill - that obviously if should have said $85, not $850, and go from there, assuming there were no repairs included in the charge (which is pretty highly unlikely).

If he cannot justify the charge (and I find it hard to imagine he weill be able to) then sounds like time for an appropriate Review on Angies List, and written complaints to the local consumer fraud agency and to the state licensing board. That sort of pressure may make him relent and change it to a reasonable amount, but at least even if it does not result in correction of the price for you might protect other consumers against him.

You could also check your state law on estimates - in some states if he did not give you an estimate for the work which you approved he cannot charge you more than the minimum visit charge, which in some states also had to be disclosed BEFORE he came to your house for him to be able to collect. State consumer protection website should have info on any state laws regarding home repair/maintenance price disclosure requirements - from very strict in CA and NY on down to basically none other than what you can enforce with your shotgun in TX and many southern states.

Answered 3 years ago by LCD

Related Questions

Terms Of Use
Privacy Policy