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Question DetailsAsked on 5/10/2014

What recourse do I have for shoddy work done by contractor?

We are adding approx 500 square feet to our house - living space w/kitchenette, bedroom and bathroom. The contractor did everything through drywall and primer and I have hired GREAT finish guys to take care of everything else. We are discovering that the very expensive windows and doors are not flush with the drywall, making it
very labor intensive for the guys to put up the molding (and costing me extra money). The living space is not
square, which also means that the window was installed into a "slanted" wall. There are bulges in the drywall so the floor molding has gaps. The bathroom floor is also not level.
I called the contractor yesterday to tell him about the windows molding problem and that I feel he should reimburse me for the extra money I have to dish out. His response was "you bought the windows". He absolutely refuses to take responsibility for any of these problems.
What recourse do I have?

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2 Answers


Hello, this is Meranda with Angie's List.

I'm sorry to hear about your bad experience with this contractor. You should definitely submit a review on about your experience so other consumers know about it. You also may find help in this article from our Newsroom about what to do when a contractor screws you over.

As an added benefit of membership, when you submit a review with a grade below C, you may be able to go through our Complaint Resolution Process. In that case, one of our staff members will contact the company on your behalf to try to reach a solution/resolution for you.

If you need more help, you can always reach out to our member services team: 1-888-944-5478 on weekdays from 8 a.m. to 9 p.m. and Saturday from 8 a.m. to 5 p.m. Eastern time.

Good luck!

Answered 6 years ago by Meranda


Your problem is using multiple contractors left you open to the "his fault" syndrome - though if you bought the windows yourself without correctly figuring final wall thickness, then he is right and the fault is yours.

Unfortunately, it sounds like you are acting as the general contractor on this job, so checking his rough carpentry for squareness and plumb and level was your job, BEFORE he started drying in or drywalling - so while it is not "right", you were late in notifying him, which really weakens your case for making a claim.

While you could go against his bond or sue him, I think your case is weak and I would talk to an attorney first. If you bought the windows yourself, then that probably throws that part of the claim out the window, further weakening your overall position.

Answered 6 years ago by LCD

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