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Question DetailsAsked on 8/2/2014

Why does Angie's list allow people to be on as a business when they aren't a legal business?

I just learned you allow people to list as a "business" when they aren't a business. First of all its illegal representation and/or fraud. Second, these people listed as businesses, are entering people's homes, taking care of whatever and whomever, paying no taxes, in almost every case probably does not have liability insurance. While you have a disclaimer for bonding etc. you are allowing people to represent themselves as businesses, WHICH THEY ARE NOT.
Id like to know (read) exactly what the requirements are to get listed on Angie's list. I just discovered things that concern me not only for myself but others. This is scary and unsavory. Thanks.

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I have to sympathize with them - with tens of thousands of company listings (or hundreds of thousands maybe, nationwide) they can hardly be expected to manually check the business and professional licensing status of each company on the List. They do require vendors to certify that they are properly licensed, bonded, insured etc as required by law, but cannot check each one - plus licensing/bonding/insurance status can change at any time as a vendor fails to renew his license or gets a new one, might not renew or pay the premium on his bonding or insurance, etc.


So - all they can do other than require vendors certify to their proper licensing status, is count on reviewers and site users to notify them when they find a company that is not properly licensed on the list - they do follow up on such reports, and pull the company from the list if they find oput that is true.


For the particular instance you note, contact member care and let them know the details -


Contact member services:

email memberservices@angieslist.com

call center at 1-888-944-5478.


Call center hours:

Mon-Fri: 8:30am – 8:15pm ET
Sat: 8:30am – 3:00pm ET

Answered 5 years ago by LCD




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