Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

 
 
or
Submit
Top 30 Days Experts
Rank Leader Points*
1 kstreett 240
2 Guest_9020487 110
3 Guest_9190926 105
4 GoldenKid 100
5 mygfcxx1 95
6 ahowell 95
7 KnowledgeBase 95
8 skbloom 80
9 Guest_98024861 70
10 Guest_9311297 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 3/31/2014

Why is my HP Deskjet D4360 Printer going offline. It comes back on and works fine, but Ihave no idea why

Do you have the same question? Follow this Question


1 Answer

0
Votes

We have a couple of HP desktop printers that did the same thing and we finally solved it, so might be similar problem.


Need a bit more info on this -

1) did this start after upgrading your operating system,


2) are you using the front or back USB port,


3) what operating system are you using,


4) are you getting any popup error messages,


5) what does the HP Print Monitor/Print Manager (or whatever printing manager you are using) say is happening - does it give any error messages, and


6) when it does this, has the monitor or computer gone to sleep before or when it happens


7) after it goes offline do you have to do anything to get it back online and does it restart the same document or lose the unprinted part of the one it was doing when it quit .

Answered 5 years ago by LCD




Related Questions


Terms Of Use
|
Privacy Policy