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Question DetailsAsked on 3/22/2016

Why do I no longer see Bath+Kitchen Remodeling, in Fairfax Virginia, highly rated last year?

This firm was at the top of your bath & kitchen remodeling list in Spring 2015.

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This the company ?

IF they were at the top of the category list that meant they were A rated AND did substantial advertising and/or offering of Deals and Coupons with AL - advertisers are front-loaded in the ratings, then all others of same overall rating (presumably A in this case) are randomly presented below that - so if not advertising any more, their name could show up anywhere inthe A listed firms. This is one of the major flaws of an A-F ovearall rating system - would be a LOT more useful if ratings were averaged and presented numerically from best to worst.

IF a company goes from rated to no reviews that probably means change of ownership or they were booted from the list for awhile for performance or failure to respond to complaint issues, then were relisted from scratch making it lookk like they had no history on AL. Another major flaw of the system - a company can get itself kicked off and then shortly after relist, basically like having a court record expunged - quite deceptive.

Answered 4 years ago by LCD

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