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Question DetailsAsked on 1/18/2016

Why when I requested an acupuncture , I was asked for an additional $5.99

You recommended 2 in my area but could not get info until I paid an additional cost

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Hi,

This is Nick with Member Care. Thanks for posting your question.

I apologize for any troubles finding what you need. We'd be happy to help you find the best acupuncturists. This is a Health category. Currently, you have access to our Basic membership which includes information in your local area for home, yard, and car providers. However, our Plus and Premium plans feature nationwide access as well as access to our Health Lists.

The difference between these two plans is outlined below:

Plus: $29.99 - This includes both our home and health lists, online and call center customer care, print magazines, nationwide access, and a $15 rebate on your first deal purchase.Any Big Deal purchases you make will be covered by our Fair Price and Service Quality Guarantees!

Premium: $59.99- This includes our home and health lists, online and call center support, print and digital magazines, nationwide access, priority customer care, complaint resolution and a $50 rebate on your first deal purchase. Any Big Deal purchases you make will be covered by our Fair Price and Service Quality Guarantees!

I hope this information helps! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. Feel free to give us a quick call at 1.888.944.5478, and our Member Care team can assist. We're open weekdays from 8:00 am- 9:00 pm ET and Saturdays from 8:00 am- 5:00 pm ET. Reference the promo code ANSWERS for 20% off your upgrade.

Answered 3 years ago by Member Services




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