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Question DetailsAsked on 3/11/2016

Why is my Membership on hold after my automatic renewal has already been charged to my paypal account.

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Voted Best Answer


This is Brendon M. from member Care and I would be happy to help.

Could you please let us know about any errors you mnay have received when trying to login or where you were having issues with getting into the account and searching?

After reviewing the account I am not seeing any reason why you should not be able to get in and search your area for providers.

Please email us at


Answered 4 years ago by Member Services

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