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Question DetailsAsked on 5/21/2013

Why is it expedia . com can run a business the way they do?

Trying to change a flight reservation I've been put on hold by a group of some of the rudest people who i have ever encounted on the telephone in my life. A total of six hrs. on hold and nothing acomplished not to mention now my flight is gone and these people dont call me back. Any help out there?

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I'm so sorry to hear about your bad experience. If you're a member, you can follow our Complaint Resolution Process. It's a third-party complaint process designed exclusively for Angie's List members. If your complaint qualifies, Angie's List leverages the strength in numbers to attempt to resolve consumer complaints for our members, and there’s no charge to initiate it.

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Answered 7 years ago by HughV

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