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Question DetailsAsked on 6/1/2012

Why would a provider disappear?

A provider is missing on Angies List.

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1 Answer


Great question! While I'm not sure of the exact provider, I can give insight as to why providers would be excluded from the list.

Service Providers can be temporarily excluded from the List if they have been placed in the Penalty Box. This would happen if they fail to respond to a member's request for complaint resolution or fail to deliver on a agreed upon resolution process. Once they fulfill such requirements, they are then placed back on the List.


Answered 8 years ago by Katie J.

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