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Question DetailsAsked on 6/18/2012

Xbox 360 drawer jammed shut

Drawer jammed shut ,can't get open

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2 Answers


This problem could be a broken drive, off center cd, foreign object lodged in there, pretty much anything. I would take it somewhere and get it looked at. Gamestop might be a good place, or Star Tech in Ashland KY. They are reasonable. 606-465-9042.


Answered 8 years ago by MajickMerlyn


If you look closely at the front of your Xbox you should see a small hole just below the cd tray. This is set up like a computer cd drive and is intended for using a paperclip to manually eject the tray. The location may vary a bit based on your model. Before doing this make sure your warranty is no longer valid (if it is in effect you should use this link -

If your Xbox is standing upright lay it down before doing this. If it is out of warranty use a paperclip that is straightened out and insert it in the hole straight and gently push to see if tray moves a bit, you can do this while its on because it may trigger it to open. If it opens by itself it will be an issue with the eject button (or try to use the console dashboard to eject) - this is fairly common in the older versions (removable hard drive).
If you have to push it manually to open it futher with the paper clip you need to listen and see if it grinds (foreign object, gears not meshing right). I had a model that once in a while I have to actually tap (actually a soft slap) the area by the tray to get it to eject. Hope this helps narrow down your problem before you pay $$$ to get it looked at.

Keith J.
OmniTech Computer Services


Answered 8 years ago by kwjohnson13

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