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Question DetailsAsked on 1/12/2015

Your lists of contractors include someones with very bad reviews. I thought they were prequalificontractors on your

concrete contractors rated A and had mostly bad reviews

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Hi,

This is Kelly M. in Member Care. I'm happy to help!

Overall grades for contractors are calculated by aggregating the "Overall" grades assigned by the members and weighting this by whether work was performed (greater weight is given where work was done). This means that even though providers might receive a low score in some categories, overall our members felt they had a positive experience with the business and gave them a generally high rating.

If you would like additional information on our grading system through this forum, please let us know. You can respond to this thread or submit a new Answers post. You can also reach us at

memberservices@angieslist.com. We're happy to help!

Thanks for your question, and have a good day!

Answered 5 years ago by Member Services




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