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Question DetailsAsked on 12/4/2014

Your site showed the company I wanted to review, but did not after I signed in with my membership info.

On the internet I saw Angie's List had information on a company in Tucson, AZ that manages my property. I live in Catskill, NY. After I signed in, your site only gave me a moving company near Catskill and would not give me information for the Tucson company you had indicated that you had listed. This is important to me. The first time I have really needed this site: you have info and do not reveal it? Is there some distance requirement? Why show that you have info and not reveal it?

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Hi,

This is Kyle K from Member Care. I'm happy to help!

I apologize for any concern. Currently, you have access to our Traditional membership which only includes information in your local area. However, our Plus and Premium plans feature nationwide access. The difference between these two plans are outlined below:

Plus: This includes both our home and health lists, online and call center customer care, print magazines, nationwide access, and a $15 rebate on your first deal purchase.

Premium: This includes our home and health lists, online and call center support, print and digital magazines, nationwide access, priority customer care, complaint resolution and a $50 rebate on your first deal purchase.

If you prefer, give us a quick call at 1.888.944.5478, and our Member Care team will be happy to help. We're open weekdays from 8:00 am- 9:00 pm ET and Saturdays from 8:00 am- 5:00 pm ET.

However, if you only need to do a quick search, though, we also offer a one-time, complementary cross chapter search. Just let us know the type of service you need and the zip code to look around, and we would be happy to get this done for you.

Answered 5 years ago by Member Services




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