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Question DetailsAsked on 2/27/2020

brine is not drawing down from the brine tank but when its in brine mode there is water going down the drain line?

have already replaced all valve seals/o rings, venturi gasket but water level never drops when in brine stage but water is going through the drain hose. Where is the water coming from that is going out the drain hose? We've tried everything - whirlpool cabinet water softener, 5 years old.

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