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Question DetailsAsked on 3/19/2015

delete auto renewal

was charged $12 for a renewal I did not authorize

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1 Answer



This is James W. in Member Care. I'm happy to help!

I apologize for any inconvenience. All of our accounts do default to automatic renewal. As you requested, I have cancelled your membership and a refund of $12.00 will be returned to your PayPal account. Please allow a few days for your financial institution to complete this transaction.

We’re sorry to see you go, though, and we appreciate any feedback you may have on our service. Some of the best features of Angie’s List resulted from member suggestions, so we'd love to hear what you have to say through this brief survey . If you need help in the future, you can renew your membership at our website for just $9.99 for an entire year!

If you need any further assistanec with this or anything else, you can respond to this thread or submit a new Answers post. You can also reach us at We're happy to help!

Answered 5 years ago by Member Services

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