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Question DetailsAsked on 5/6/2013

dishwasher repair costs

water does not drain,... dishes not clean,....water level high leaks on floor

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2 Answers


Check you do not have a knife or piece of broken plastic jamming the water pump impeller is the very bottom of the tub. If that is OK, then likley to be a blockage in the discharge line, a broken water pump, or a motor failure. Could run from a basic service call (about $100 if plugged discharge hose) to more than the value of a normal dishwasher if motor and pump both.

If you are a do-it-yourselfer, check out online videos on tracing down dishwasher problems.

Check when you bought it - if under warranty, that affects your decision of course.

If you need an expert to evaluate it, you are in a tough position. You pay an appliance repairman $100-150 to diagnose the problem, then may be told it is too expensive to repair, so you are stuck with buying a new one and those $ are down the drain (so to speak).

If you are using a standard dishwasher - say about $400-500 installed if you buy from someone like Sears that has free or very cheap installation on a new purchase, then if it is more than 5 years old and certainly if more than 10 years, I would replace rather than repair. Of course, if it is a higher-end one ($600-1000 purchase price) than a repair makes more sense.

Answered 7 years ago by LCD


I disagree with the first answer. First of all, what city does LCD live in where they charge 100-150 to diagnose a dishwasher? If an appliance repair company charges more than 60.00 for a diagnosis, that should be a red flag to "NOT" call that company! We charge 27.00 locally for a diagnosis and written estimate and we waive that fee if you have us repair your appliance. That should help give you an idea of how much you should be paying. Just because a dishwasher is over 5 years old doesn't mean go buy a new one. My Kitchenaid dishwasher is 9 years old and running perfectly. If you take care of your appliances, they can last you a long time. You may need some repairs here and there but if you call the right appliance repair company, it will be a reasonable price. One of the best places to look for honest companies is right here on "Angie's List". The most common reason for a dishwasher to stop draining or drain slow is a clogged air gap. Most homes have an air gap on top of their kitchen sink. It usually has a chrome top. Food can collect there and block the water flow in the drain cycle. Remove the chrome top and plastic tab on the air gap. If you see any blockage, remove it or flush it out. If your drain hose goes directly to the garbage disposer, make sure that the drain hose is looped up higher than the disposer or dirty water from the disposer will flow back into your dishwasher. This can happen if you don't have an air gap. If I knew what brand and model your dishwasher was, I could give you more detailed information of what to look for. Different brands have different characteristics. Don't throw an appliance away because it has a few years on it. The older ones were built better. Call an honest appliance repair company that doesn't charge 100.00 to tell you what's wrong. For cleaner dishes, check out my article on the wikihowto site called: "How to Get Cleaner Dishes from Your Dishwasher”. If you follow my 7 tips listed there, you'll be amazed how much better your dishes will look!

-Bob Meadows/B&D Appliance Repair Service/Palmdale, CA


Answered 7 years ago by Bob Meadows

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