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Question DetailsAsked on 2/7/2018

how would I go about putting a complaint in about a company on Angie's List

I had a heating in air conditioning company comeyou put a furnace in my house they were very rude they did not show up on the date that was promised to put the furnace in and when they did come out they spent more time in their van smoking cigarettes then what they did put in the furnace in and then left the old furnace in my front yard so I would like to know how to put out a complaint on Angie's List about that

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Write A Review, at the right end of the green banner bar above, is the place to do that - go into it, select the appropriate contrator category (probably Heating and A/C in this case) then find the contractor name from the list. if his company name doesnot show up, there is a button to add a new vendor to the list, and you can then put in a Review after you provide some basic info on the vendor, for identiification purposes.

Or if having trouble finding the company, commonly easiest to just put the company name and location followed by "angies List" into a google search, like this - keeping the company name just long enough to get close in the listing (too much company name mixes the system up) - like this:

Joes Heating Portland Angies List

Note that your Review does not affect his rating unless you are a member - guests can enter reviews but the rating has no impact, but your review will still show.

Assuming you already paid them and cannot stop payment, send them a certified mail, return receipt, signature required letter stating what final work you feel needs to be done on the job (like any cleanup, and taking the old furnace away, assuming the job scope included that. I would state you are giving them say 5 days to finish the job properly or you will take further action.

Further action could include contacting their bonding company about having the final work done (at no additional cost to you if you have paid in full), or filing a complaint with the state licensing board, or sometimes (not always) filing a complaint with the city/county building inspection department. Some will put pressure on contractors to get their act together, some will not.

Answered 2 years ago by LCD

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