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Question DetailsAsked on 9/24/2015

how do I get rid of limited access on my wireless connection

Suddenly I have limited access on my PC and Kindle have full access. Help. I have tried the You Tube video help, Microsoft release suggestions and no luck. I also restored my computer to a previous date to no avail.

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1 Answer


Sounds like you did an OS upgrade (Windows 10 ?) and were running other than default web connection settings. Usually, if you turn the device totally off and then back on while the router is running, it will auto-connect correctly. With the new protocol on the Windows upgrade, you will likely have to turn off the router and turn it back on - that causes it to initiate new connections with all devices and establish what connection speeds they are capable of communicating at. I would suspect the router thinks your laptop is running at a minimal speed (maybe 256K), or the laptop defaulted to the slowest speed so it would not be running faster than whatever router it might have to talk to. Commonly, they auto-negotiate the highest speed they can reliably communicate at, but not always. Many Mac's had this same problem with Cisco routers during the Yosemite OS upgrade.

Otherwise, if powering off and repowering the router does not do it (do NOT use the Reset button - that puts the router back to faqctory settings and loses any custom settings or modem communications protocols your ISP has established), check the internet connection preference Settings on your PC for what connection protocol and wireless connection speed it is running at, then select the same settings for the laptop.

If by "limited access" you mean not able to access all sites rather than lousy speed, then that is a security settings issue (if not even trying to load some sides) or your browser preferences have not enabled Javascripting or HTML5, so your browser cannot understand a lot of what websites are using to display their content. It is also possible you have PReferences or a separate privacy App set to block popup windows or inset framing or such, so some content cannot display. Google browser preferences guidance for your particuylar borwser and version on how to reset your privacy, security, or other settings.

Otherwise, google this search phrase for other blogs on the types of causes people are finding for slow Windows 10 connections - problems with slow wireless with Windows 10

Answered 4 years ago by LCD

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