Ask Your Question

Angie's List Answers is the trusted spot to ask home improvement and health questions and get answers from service companies, health providers and consumers. For ratings and reviews on companies in your area, search Angie's List.

 
 
or
Submit
Top 30 Days Experts
Rank Leader Points*
1 gbafreview 510
2 kstreett 240
3 Guest_9020487 110
4 Guest_9190926 105
5 GoldenKid 100
6 ahowell 95
7 KnowledgeBase 95
8 skbloom 80
9 Guest_98024861 70
10 Guest_9311297 70

*Updates every 4 hours

Browse Projects By Category

Question DetailsAsked on 1/23/2015

how do i compare ratings of 2 different electrical contractors?

One electrical contractor installed a new circuit breaker panel in early 2014 for $2300. This replaced an older 40 year old panel that he told me was unsafe and a fire hazard. Recently (Dec 2014) I had a full electrical home inspection. This electrician identified many problems with the circuit breakers and panel wiring that are not according to code and are a fire hazard. When I contacted the first electrician, he said it was nonsense and not a fire hazard. He said he would correct errors but I do not know how to trust his work, that he will do the work correctly, or how I have an inspection of the work completetd. I need advice as how to proceed. (Of note, both of these electricians were obtained through Angie's List.)

Do you have the same question? Follow this Question


1 Answer

Voted Best Answer
1
Vote

Hi,

This is Kyle K from Member Care. Thanks for your question. I'm happy to help!

The quickest and easiest way to compare reviews and ratings for two providers would be to pull up their profiles individually in their own browser tab. That way you can see how they stack up side by side. Additionally, reaching out and getting estimates from several specialists is always a good way to ensure you are able to deduce the best possible information being provided.

I hope this information help! Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help!

Answered 4 years ago by Member Services

0
Votes

40 year panel might well have been unsafe, particuarly if poorly installed or certain brands - there were several brands made about 30-45 years ago with a lot of manufacturing failure and defects.


When it was replaced, assuming you are in a building code inspection area (almost all cities and large towns, most small towns, and some counties), there should have been a building permit for the work, AND an electrical inspection before it was put into service or very shortly afterwards. You could check with your building department on whether a permit was pulled, and if a final (and probably only, in this case) inspection was done. If not, talk to them about that - in most areas they will call the contractor up and require he file the permit application, pay a fine for not having gotten one in the first place (if that is the case), and do an inspection. Downside - if they red-tag the job (mark as unsafe, as opposed to yellow-tagging with some problems but usable till fixed) then it cannot be used till fixed, which puts you out of power. In some areas they will allow the heating system to stay energized for up to a week or so if it is not defectively installed but red-tag the rest, especially with boilers and gas-fired furnaces (as opposed to electric furnaces and water heaters, which pull a lot of juice).


I would also check first off to see if the first one is licensed propaerly - that fact (or lack thereof) would also be of interest to the building officials.


If they determine there are defects - and do provide the inspector with the report from the December inspection, then the building inspector should tag the defects (if they agree with that opinion), and then do a reinspection after the work is fixed.


And of course, you should not have to pay for any red-tagged work.


Once all is said and done, probably time for reviews (I suspect differently phrased) for the two electrical contractors, and if the first job had a lot of deficiencies or was totally red-tagged, then documentation to the state licensing board would probably be in order to see this contractor does not leave other people with deficient work product as well.


As for whether the original contractor can be trusted to do the work right - this is a perennial problem on rework jobs. Unfortunately, since this was early in the year and presumably long since paid off, unless there was a warranty with the work which is still in effect, claiming against his bond to have a different contractor do the work is probably not going to work, so using another contractor would be at your cost.


You might ask the second contractor what he would charge to fix it (assuming building inspector agrees it was wrong) - if not more than a couple hundred, you might be better off having him doing the work and try to get the first contractor to pay for the building permit and inspection. Might be a case of weighing peace of mind over cost, because my philosophy is if work is done shoddily or grossly contrary to code or installation instructions (as opposed to a punchlist items of a simple mistake, oversight, or just not quite good enough item here and there), then that contractor/vendor is better out of there immediately than left on site to try to correct what he apparently did not have the ability or work ethic to do right in the first place.

Answered 4 years ago by LCD




Related Questions


Terms Of Use
|
Privacy Policy