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Question DetailsAsked on 8/7/2016

is granite supposed to have visible and uneven cracks in it after installation?

Brand new counter with a noticeable crack from edge to eight inches into the countertop. I find this to be very disturbing after a great deal of money for the stone and the install

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1 Answer


Here is a similar previous question that might help -

If a microcrack native to the rock, it can be filled with epoxy to get a near-match. If this is an open crack, that piece should not have been installed, and should be replaced at no cost to you. Most stone counteartop contractors bring in and commonly out the countertop and get your written approval of the piece of stone BEFORE it is cut or at least before it is installed just to protect themselves against any such claim - noting any noticeable cracks on the work order and some even take photos of the piece before and after installation.

If a crack that formed during or immediately after installation, should be replaced for free under warranty unless you agree to epoxy repair - which if a significant or through-thickness crack I definitely would nbot

Answered 3 years ago by LCD

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