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Question DetailsAsked on 2/13/2014

looking for merchant who sells water heaters direct....I will install

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3 Answers

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Lots of places -

1) Big stores like Sears, Target, JC Penney, etc

2) Box stores like Walmart, Best Buy, etc

3) Plumbing supply houses and plumbers shops

4) Most lumber yards

5) Some hardware stores

6) Online

Be sure to check into your local building permit requirements - many jurisdictions require a permit and inspection for water heter installation, and some really hit you with a very substantial fine for not getting a permit and inspection. Some also sticker the tank after inspection, and lack of tht could be a real problem come sale time as a home inspector is sure to flag that if it is required in your area.

Answered 5 years ago by LCD


My experience with hot water heaters is that the rub is the warranty. The installer will rarely be responsible for making good on the warranty or rather coordinating the repair or new installation with the pro-rata balance on the warranty, if you have an in warranty failure. Three water heaters ago I had in warranty failure when Wards was in business and it worked perfectly-- they credited the cost of a new with the proper pro rata warranty coverage and charged a fair install cost. They are however long gone but it illustrates how patronizing a Sears or Wards can work well.

One good solution to this is to rely upon Sears. However, with the caveat that you can be at their mercy on the installation cost, which if you look at the Sears hot water comments can easily run over $300 in the store plus an add on by the installer pertaining allegedly to code compliance. The notes there mention possible add ons of up to 300 or even 600.

You have the luxury of your own installation which then makes it in my view a matter of best value, longest warranty and low price, parts availability etc.

I recently replaced a 16 year old hot water heater which had a 10 year warranty. I did this to control the installation cost and bundle the installation with a furnace replacement. (I figure I paid about $300 incremental for installation.)

While I suspect that many of the 12 year warranty units are roughly comparable, because I had such outstanding service on my Reliance 1212 (12 year warranty on tank and parts but labor is only 1 year). I shopped hard for other brands too from all plumbing supply houses, big box, online etc and I could not do better than negotiating with several ACE local hardware stores. Since I could do the pickup I could shop hard and found a local dealer who would sell me a 40 gallon 1240GXRT for $499 plus tax.

I bought it and had it installed during the summer at my convenience. NOTE: you must read your warranty information carefully as this unit requires to keep the warranty in tact to install and overpressure tank. So I purchased one for about $35 from my local plumbing supply shop and had it installed at time of water heater installation. If I had failed to do this I would have voided the warranty. Please note many plumbers are not aware that overpressure tanks are required on some warranties as they do not read the fine print.

My suggestion would be to at least price and consider a Reliance brand if there are local dealers in your region and to pick up the overpressure tank your self and install it if your warranty is conditioned on it. Good luck-- you are fortunate you have the skills to install as that is where many consumers are getting clipped on their water heater installation-- particularly those who wait until failure and then the merchant and installer have them over a barrel on needing an emergency replacement. This also argues for pro-active replacement when you can do the careful shopping and replace it on your timeframe, preferably during warm summer months when plumbers may be willing to sharpen their pencils on installation!

Answered 5 years ago by SeaJay


I would reccomend SEARS . We used to install Water Heaters for Sears but quit doing so . The reason why is quite simple , They expected us to sign a contract , which we did , and then through out the process , Sears Local distric manager , began to go against the contract , expecting my company to provide extras for the installation , and they constantly wanted US to give the client extras to keep the deal sweet and keep the client buying from Sears . They wanted us to supply extra piping , labors and misc items not mentioned in the sale contract , and if we charged more for these items , Sears demanded a cut of the sales proceeds ! Sears philosophy , and this is from a Store managers actual words , is that if a Store is doing 3 -8 million a month in sales , Sears can afford to grease the clients wheels to keep the client Happy and returning for more purchases , while forgetting that the contractor they contracted with , was Not doing 3 million in sales , while all the time expecting the contractor to absorb the extras out of his pocket . They are excellent to buy from , but after that experience , I refused to do any more work for them and will rarely go in the store these days .

They got great Hot water heaters and will bend over backwards to keep you happy , while all along screwing the paid help in the process , and will do what ever is required to keep the client happy , even if the client is installing their own products !

I realise this is but my opinion from my personal experience , I hope is helpful.

Answered 5 years ago by BentheBuilder

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