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Question DetailsAsked on 2/27/2014

my estate whirlpool washer will only fill up with water but won't wash nor spin

took it apart and checked the coupling it was fine. don't know if the motor or transmission have went out

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1 Answer


1) Hard to tell - try other cycles (gently or delicate or whatever) - if one works but others don't, then likely the timer dial (older / economy machine) or electronics failure. Also try pulling out and pushing in knob on dial (if dial type) a couple of times at the wash/agitate portion of the cycle - maybe the knob is pulling off, or was not fully pushed in to tell it to start. If electronic, unplug and let sit 15 minutes to reset the electronics, then plug back in and try again.

2) Other possibility - using something non-conductive so you don't zap yourself, find where the little probe on the inside surface of the door goes into a little hole and try depressing the flap-type contact switch there - it will not let the machine spin, and in some models agitate, if it thinks the door is open. If gunked up with lint, unplug machine and gently clean out with tweezers and Q-tip - be careful not to bend the prong on the switch.

3) Two other possibilities - check agitator turns freely, and that the lint trap is not plugged up with lint. Some machine sense those conditions and quit till fixed.

4) If that does not do it, then could be electrical, mechanical, sensor, or who knows what - diagnosis by an Appliance Technician probably about $75-100. Repair who knows - could be $25-50 more if simple, a few hundred more if motor or timer, or hundreds if electronic circuit board problem. you don't know till they get into it, so at each step weigh the repair cost against that of a new machine.

Answered 6 years ago by LCD

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