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Question DetailsAsked on 5/17/2017

replacement windows that are installed by the manufacturer

residential home approximately 13 double hung windows with full screens

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1 Answer


Marvin and ThermoTrim and Pella and MidWest all (among others) used to have installation teams who actually worked for the manufacturer, but except for very small local one-shop window manufacturers I have not seen or heard of manufacturers using their own employee to install windows or doors for a decade or two.

A few manufacturers have manufacturer-sponsored replacement programs, like Renewal By Anderson which is currently being heavily advertised, but these use local window installer companies - some are authorized distributors, some just companies contracted with like Home Depot and Lowes do - so you are dealing with a local installer, not the manufacturer.

My recommendation - choose the window frame material and brand(s) and you consider acceptable, then use Angies List and other recommnedation sources to find a half dozen or more well-rated reputable installers, then talk to those installer companies about bids on the windows you accept.

Or go the other route, and select a few well rated installers to talk to, have them look at your site and give you info on the windows they recommend or install but no measurements or quote yet, then after reviewing that info ask for exact measurements and quotes from the companies on the specific make and models of windows you will accept - letting each contractor bid the one(s) he wants to. Some installers handle only one or two brands of windows, others will install almost any brand.

You can find a lot of comments on window issues, and ballpark prices, in the Home > Windows link under Browse Projects.

Bear in mind on replacement windows - some are "inserts" aka "replacement units" or "replacement windows" while others are "prime units". Inserts do NOT replace the outer frame or casing or trim - just the window sash units themselves, and sometimes result in smaller glass size than the original, depending on window type - though occasionally even larger glass area like if putting an aluminum insert into a wood outer frame. "Prime" units are total window replacements - everything including outer frame/casing/trim/brickmold is torn out to the rough opening, and whole new window put in. This allows for installation of new water barrier, flashing, and insulation around the window unit so it a better solution if cold air or leaks around then outside of the frame has been an issue for you (assuming it is done right).

Answered 3 years ago by LCD

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