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Question DetailsAsked on 5/18/2015

sliding patio door repair

sliding patio door is stuck. won't close. it's wide open.

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This is Kyle K in Member Care. Thanks for your interest in Angie's List!

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Answered 4 years ago by Member Services


I am assuming here there is no sign that the house is collapsing or anything, so the door is carrying the weight of the roof on it ?

Could be derailed or have a rock stuck under it, or in worst case a wheel has broken and jammed. If it will jiggle along at all, clean all the track you can see as noted below, then jiggle/coax to the other end cleaning track and looking for rocks - that might take care of it. Could also be wataer got into/under it and swelled the wood so it jammed tight.

Otherwise, most, not all, sliding doors can be lifted up and the bottom tilted out of the track (usually to the indoors side) - better have two people doing this to avoid dropping it. Some have a security screw or block screwed into the top track that you have to remove first before you can lift the door, so you have to be able to move it enough to reach that (usually at each end when door is closed). A few types - ones without a top track like wood Hurd windows - have an inside top wood strip screwed (with visible screws) into the frame which forms the inner guide or track for the top of the door - you remove that and then the top of the door tips to you, and you can lift out of bottom track. Each manufacturer is a bit different.

Then you can use light oil to oil the wheels and check for damage, check the track for rocks or a spot worn through so much the sheet metal is jamming (file off or clip off with diagonal cutters till it can be replaced), and be sure to thoroughly clean the track before reinstalling - I use a LIBERAL spray of WD-40 (keep away from glass and wood), then double or triple wipe with paper towels to remove the grit and metal filings.

Professionally - a Handyman might be able to do it (with your help handling the door), otherwise a Door contractor or some glass replacement places.

Answered 4 years ago by LCD

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