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Question DetailsAsked on 8/17/2015

the evaporator coil in my amana ac unit went bad and they are charging me 2500.00 to replace it?...

the coil has a leak, the unit is an r-22. I'm in the Arlington, Texas area.

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4 Answers

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If the coil is not under warrantyt,it's a bargain. Under warranty ,likely too much,unless there is more to the story.


Answered 4 years ago by BayAreaAC


look into the ahs American homeshield warranty plan. This is an awesome service that provides a warranty on all home appliances for a monthly fee. You would only pay a one time fee of 75-125 for the service call and then they repair the unit. It's worth it bc those type of repairs are so darn costly. Also if they absolutely cannot fix it they will replace it. The only draw back is you would have to wait 15 days before requesting service and everything in your home is supposed to be "in working condition" when you sign up. Its worth it because you never know when you will get hit with those costly repairs. Also I forgot for hvac you do have to pay for the cost of r-22 per pound as usual.

Answered 4 years ago by lex132


Before buying any "home Warranty" from a National provider be sure to Google for compliants and reviews. After that, you have been warned what to expect.


Answered 4 years ago by BayAreaAC


lex132 - I am curious if you have actually gotten ahs service, or just read and bought the plan - my experience from word of mouth and contacts with a number of customers is the plan reads fine, but getting service approved or a timely response is a whole nother ball of wax, the contractors are getting so little from ahs that they try to load up on extra charges, and they don't cover obvious things needed for the repair - like the R-22 charge you talk about, things like repair of walls or ceilings they have to cut through, etc.
That failure to cover the refrigerant charge is a classic example - it is an integral part of the repair, unit will not work without it, so it should be covered.

I have met several people (it is a popular with-sale warranty plan around here) who had the coverage and just plain gave up trying to get perfectly reasonable repairs done. I am with BayAreaAC - In my life I have only heard of one "satisfied" home (or aftermarket non-manufacturer car) warranty customer - and she was only satisfied because she got probably $5000 worth of repairs done (multiple plumbing and heating faillures soon after move-in because house had been allowed to freeze while vacant) and was willing to fight through MANY hours on the phone during short call center hours in Bangladesh and forcing them to send out several different contractors till her plumbing and heating problems were solved. But she had to get the JAG people on the warranty company's case (she was a military spouse with husband overseas so I was helping her with house care issues) to call them and threaten federal action to get the work done - and they still refused several times to cover the followup drywall repair and painting until a high-ranking JAG officer read them the riot act and threatened federal district attorney action for fraud. Even in that case a normal homeowner would not have had a prayer.

Answered 4 years ago by LCD

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